Terms of Service

By purchasing a product from or using the services of EPIC AI Agency (“we”, “us”, “our”), you agree to the following terms. Please read them before completing your purchase.

1. Digital Products Only

All products sold through epicai.agency are digital — downloads, online courses, memberships, and coaching sessions. There are no physical goods. You will receive access to your purchase via a link delivered at checkout or by email.

2. Licence to Use

When you purchase a digital product, we grant you a personal, non-exclusive, non-transferable, non-commercial licence to access and use that product for your own personal purposes.

You may not resell, redistribute, sublicense, share access with others, or use any product in a commercial context without prior written permission from EPIC AI Agency.

3. Intellectual Property

All content, designs, templates, course materials, written works, and other assets created and sold by EPIC AI Agency remain the intellectual property of EPIC AI Agency. Your purchase grants a licence to use them — it does not transfer ownership.

4. Payments and Billing

Payments for digital products (downloads, templates, tools, and courses) are processed by Lemon Squeezy, who acts as the Merchant of Record for those transactions. This means Lemon Squeezy handles payment processing, tax collection, and issues your purchase receipt. Prices displayed on our site include applicable taxes where required by law.

Payments for services (1:1 sessions, consultations, and coaching) are handled separately and are not processed through Lemon Squeezy.

You will receive a purchase receipt at the email address you provide at checkout. We do not store your payment card details.

5. Access and Delivery

Access links for digital downloads and courses are delivered immediately after a successful payment — either on the checkout confirmation screen or via the receipt email.

Some products are hosted on third-party platforms (such as Canva or Google Drive). We are not responsible for interruptions, changes, or outages on those platforms. If you experience access issues, contact us and we will do our best to assist.

6. Refunds

Please read our Refund Policy before purchasing. Digital products are generally non-refundable once delivered, but we are committed to resolving any access or quality issues.

7. Acceptable Use

You agree not to use any EPIC AI Agency product or service to:

• Violate any applicable laws or regulations
• Infringe the intellectual property rights of others
• Harass, abuse, or harm any person
• Reproduce or resell our materials without authorisation
• Attempt to gain unauthorised access to any part of our systems

8. Disclaimer of Warranties

Our products and services are provided “as is” without warranties of any kind, either express or implied. We do not guarantee specific results from using our materials. All educational content reflects our experience and perspective and should not be taken as professional legal, financial, or medical advice.

9. Limitation of Liability

To the maximum extent permitted by law, EPIC AI Agency shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services. Our total liability to you shall not exceed the amount you paid for the relevant product.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We may update these terms from time to time. The “last updated” date at the top of this page will reflect the most recent version. Continued use of our products after a change constitutes acceptance of the updated terms.

12. Contact

Questions about these terms? Reach us through our contact page.